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Privacy Policy

Last Updated: May 22, 2026

1. Introduction

Prestige Homes ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website aleurdecre.pro or engage our real estate services.

2. Information We Collect

2.1 Information You Provide

We collect information you voluntarily provide when you:

  • Submit inquiry forms or contact us
  • Request our services
  • Subscribe to communications
  • Participate in consultations

This may include: name, email address, property details, transaction preferences, timeline information, and any other details you choose to share.

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

  • IP address and browser type
  • Pages visited and time spent on pages
  • Referring website addresses
  • Device and operating system information

2.3 Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze site traffic, and understand visitor behavior. You can control cookie preferences through our cookie banner and your browser settings. See our Cookies Policy for detailed information.

3. How We Use Your Information

We use collected information for the following purposes:

  • Responding to your inquiries and providing requested services
  • Communicating about properties, market insights, and service offerings
  • Conducting market research and property valuations
  • Improving our website functionality and user experience
  • Analyzing service usage and business operations
  • Complying with legal obligations and industry regulations
  • Protecting against fraud and unauthorized activities

4. Legal Basis for Processing (Singapore PDPA)

Under Singapore's Personal Data Protection Act (PDPA), we process your personal data based on:

  • Consent: When you provide explicit consent for specific purposes
  • Contract Performance: Processing necessary to fulfill service agreements
  • Legitimate Interests: Operations necessary for our business while respecting your rights
  • Legal Obligations: Compliance with applicable laws and regulations

5. Information Sharing and Disclosure

We do not sell your personal data. We may share information with:

5.1 Service Providers

Third-party vendors who perform services on our behalf, including website hosting, data analysis, marketing assistance, and administrative support. These providers are contractually obligated to protect your information.

5.2 Professional Partners

When facilitating property transactions, we may share relevant information with lawyers, financial institutions, property valuers, and other professionals involved in the transaction process, with your consent.

5.3 Legal Requirements

We may disclose information when required by law, regulation, legal process, or governmental request, or to protect our rights, property, or safety.

5.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encrypted data transmission (SSL/TLS)
  • Secure server infrastructure
  • Access controls and authentication
  • Regular security assessments
  • Employee training on data protection

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Factors determining retention periods include:

  • Duration of our business relationship
  • Legal and regulatory requirements (e.g., tax records, transaction documentation)
  • Legitimate business purposes and industry standards

When data is no longer needed, we securely delete or anonymize it.

8. Your Rights and Choices

Under Singapore's PDPA and applicable data protection laws, you have the following rights:

  • Access: Request access to your personal data we hold
  • Correction: Request correction of inaccurate or incomplete data
  • Withdrawal of Consent: Withdraw previously given consent (where processing is based on consent)
  • Data Portability: Request transfer of your data in a structured format
  • Objection: Object to processing based on legitimate interests
  • Deletion: Request deletion of your data (subject to legal retention requirements)

To exercise these rights, contact us at [email protected]. We will respond to your request within reasonable timeframes as required by law.

9. Marketing Communications

With your consent, we may send you marketing communications about our services, market insights, and property opportunities. You can opt out at any time by:

  • Clicking the "unsubscribe" link in any marketing email
  • Contacting us directly at [email protected]

Opting out of marketing does not affect communications related to ongoing service engagements.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

11. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such information, please contact us immediately.

12. International Data Transfers

While our primary operations are in Singapore, some service providers may be located in other jurisdictions. When transferring data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

13. Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, legal requirements, or business operations. The "Last Updated" date indicates when changes were last made. Continued use of our services after changes constitutes acceptance of the updated policy.

14. Contact Information

If you have questions, concerns, or requests regarding this privacy policy or our data practices, please contact us:

Prestige Homes
138 Market Street, #24-03 CapitaGreen
Singapore 048946
Email: [email protected]

15. Data Protection Officer

For specific data protection inquiries or to exercise your rights under the PDPA, you may contact our Data Protection Officer at the email address above.

16. Complaints

If you believe we have not handled your personal data appropriately, you have the right to lodge a complaint with Singapore's Personal Data Protection Commission (PDPC) at www.pdpc.gov.sg.

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